Shipping Policy

Thank you for shopping with Nushstorenush. This Shipping Policy outlines how we handle delivery times, order fulfilment, and important details related to your shipment.

1. Shipping Times

We offer two main shipping options:

Express Delivery

  • Delivery Time: 1–2 business days
  • Service: Tracked Express Shipping

Free Standard Shipping

  • Delivery Time: 3–5 business days
  • Service: Tracked Standard Shipping

Please note: Delivery times begin after your order has been processed and dispatched.

2. Order Fulfilment & Processing

Before shipping, each order goes through a fulfilment period of up to 72 hours (3 business days) for:

  • Payment confirmation
  • Product inspection and quality checks
  • Secure packaging

Fulfilment and processing time are not included in the shipping estimates above.

During busy periods, promotions, or holidays, processing times may take slightly longer, but we always aim to dispatch orders as quickly as possible.

3. Tracked Shipping

All orders come with tracked delivery for full transparency and peace of mind.
Once your order has been shipped, you’ll receive a confirmation email with your tracking number and a link to follow your parcel’s journey.

4. Shipping Delays & External Factors

While we work hard to deliver your orders on time, some circumstances may be beyond our control, including:

  • Courier or postal delays
  • Natural disasters or severe weather conditions
  • National or bank holidays
  • Customs delays for international shipments
  • Unexpected service disruptions

In such cases, we kindly ask for your patience while we liaise with the courier to ensure your order reaches you as soon as possible.

5. Worldwide Shipping

We proudly ship worldwide.
Delivery times may vary depending on your location and customs clearance procedures.

International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

6. Incorrect Addresses or Failed Deliveries

Please double-check your shipping details at checkout.
If an order is returned to us due to an incorrect address or missed delivery, the customer may be responsible for additional shipping fees to resend the parcel.

7. Contact Us

If you have any questions or concerns about your shipment, feel free to contact our customer service team:

📧 Email: info@nushstorenush.com
🌐 Website: www.nushstorenush.com