Customer Support

At Nushstorenush, we care deeply about your shopping experience. Our customer support team is here to assist you with any questions, concerns, or issues you may have regarding your order, product, or general enquiry.

We aim to reply to all messages within 24 hours of receiving your enquiry.

How to Contact Us

If you need help, please get in touch using the details below:

📧 Email: info@nushstorenush.com
🌐 Website: www.nushstorenush.com

When contacting us, please include:

  • Your full name
  • Your order number (if applicable)
  • A brief description of your issue or question

This helps us resolve your enquiry faster.

How We Can Help

Our support team can assist you with:

  • Order status and tracking updates
  • Shipping information and delivery times
  • Returns, refunds, and replacements
  • Product details and availability
  • Payment or checkout issues
  • General questions about our store

Response Time

We aim to reply to all emails within 24 hours, Monday to Friday.
During weekends, bank holidays, or peak seasons, responses may take slightly longer — but we will always get back to you as soon as possible.

Before Contacting Us

For faster answers, please check our key policy pages:

Our Promise

We’re committed to providing excellent customer service, quick communication, and reliable support from the moment you place your order to the time it arrives.

If you have any feedback or suggestions on how we can improve your experience, please let us know — we value every message we receive.